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The Wellness Portal – Terms & Conditions

Yoga with Lenka Ltd
Registered Address: 74 Denmark Street, Bedford, MK40 3TH, United Kingdom
Email: lenka@wellnessportal.com
Websites: www.wellnessportal.net | www.yogawithlenka.com

These Terms and Conditions (“Terms”) govern your use of The Wellness Portal membership and associated services, operated by Yoga with Lenka Ltd. By purchasing or accessing our services, you agree to be legally bound by these Terms. Please read them carefully and retain a copy for your records.

1. Definitions

  • “You” / “User” / “Member” refers to the person purchasing or accessing Services via The Wellness Portal.
  • “We” / “Us” / “Our” refers to Yoga with Lenka Ltd.
  • “Membership” means your subscription-based access to The Wellness Portal.
  • “Services” means all online content, practices, community features, and any other offerings accessible through our websites.
  • “Content” means all material including videos, audio files, PDFs, images, written resources, downloadable materials, and live events.
  • “Website” refers to www.wellnessportal.net and www.yogawithlenka.com.
  • “Confidential Information” means any business, personal or technical data disclosed in confidence, not in the public domain.
  • “Fees” are the charges payable by you for access to our Membership Services.

2. Description of Services

2.1. The Wellness Portal is a subscription-based digital platform offering yoga, meditation, breathwork, cold therapy, cacao ceremonies, lifestyle education, and other wellness experiences.
2.2. We reserve the right to update, modify, suspend or remove any part of the Services at our discretion and without liability.
2.3. While we aim to provide impactful experiences, no specific results, certifications, medical outcomes, or career opportunities are guaranteed.

3. Membership and Registration

3.1. To access our Services, you must register an account on our Website and accept these Terms.
3.2. Your order becomes a binding agreement once we confirm your payment and send a confirmation email.
3.3. If you begin with a free trial, you must provide valid credit/debit card details. You will be charged automatically after the trial ends unless you cancel before that date.

4. Cancellation and Refunds

4.1. You may cancel your membership at any time from your account settings. Your access will continue until the end of your current billing cycle.
4.2. No refunds are offered for partial months, unused time, or where content has already been accessed or downloaded.
4.3. If you subscribed via the mobile app (Apple/Google), you must cancel through the respective app store.
4.4. We reserve the right to suspend or terminate access if you breach these Terms or fail to make payment.

5. Fees and Billing

5.1. The current Fees are listed clearly on our Website and may be updated periodically.
5.2. Unless stated otherwise, all Fees include applicable VAT or local taxes.
5.3. Your subscription is auto-renewing. The billing date is set by your initial payment or trial end date.
5.4. You are responsible for all bank fees, currency exchange charges, or provider surcharges incurred.
5.5. You are responsible for ensuring valid and up-to-date payment information is on file.

6. Health Disclaimer and Responsibility

6.1. Our Services are not a substitute for professional medical advice, diagnosis or treatment.
6.2. Physical activity carries inherent risks. By participating, you confirm you are physically fit and mentally well to engage in such activities.
6.3. You acknowledge full responsibility for your own safety. You agree to practise at your own pace and skip or modify anything that doesn’t feel right.
6.4. We are not liable for any injuries, illnesses, or damages resulting from participation in our programs, whether live or pre-recorded.
6.5. You expressly waive and release Yoga with Lenka Ltd and its team from any claims or liabilities arising from participation.

7. Intellectual Property Rights

7.1. All content, branding, course materials, and intellectual property belong to Yoga with Lenka Ltd.
7.2. You may not copy, modify, share, publish, upload, sell or distribute any materials without prior written permission.
7.3. Unauthorised use will result in immediate termination of your access and may result in legal action.

8. Confidentiality

8.1. Any confidential information exchanged during your membership will be respected and kept private.
8.2. This includes user discussions, business content, and community interactions.
8.3. You may not disclose any Confidential Information shared within the community or platform to external parties.

9. Termination by Us

9.1. We reserve the right to terminate your membership and deny access if you:

  • Fail to pay your Fees
  • Breach any of these Terms
  • Misuse the platform or community 9.2. Upon termination, clauses relating to Intellectual Property, Confidentiality, and Liability remain in effect.

10. Transfer and Assignment

Your membership is non-transferable. We may assign or transfer these Terms or our Services to another provider or legal entity in the future, without affecting your rights.

11. Community Guidelines

We believe in conscious, kind connection. As a member of The Wellness Portal community, you agree to:

  • No advertising, self-promotion or spam
  • Treat all members with kindness, respect and compassion
  • Zero tolerance for hate speech, bullying, or discriminatory comments
  • Maintain confidentiality of all shared experiences

Violation of these guidelines may result in removal from the community and termination of your account.

12. Privacy and Data Protection

12.1. We collect and use personal data in accordance with our Privacy Policy.
12.2. We do not store credit card information or share your data with third parties, unless required by law.
12.3. You may request access, correction, or deletion of your data at any time by contacting lenka@wellnessportal.com.

13. Dispute Resolution and Governing Law

These Terms are governed by English law. Any disputes arising will be subject to the jurisdiction of the courts of England and Wales.

14. Changes to Terms

We may revise these Terms from time to time. Continued use of The Wellness Portal after such changes means you accept the updated Terms. We recommend checking this page periodically.

15. Contact

Questions or concerns? We’re here to help.

📍 Yoga with Lenka Ltd
74 Denmark Street, Bedford, MK40 3TH, United Kingdom
📧 Email: lenka@wellnessportal.com
🌐 Websites: www.wellnessportal.net | www.yogawithlenka.com

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